Reports of Timeout's on US East Cluster

Incident Report for EvaluAgent

Resolved

We have rolled back to a previous release and everything is working as expected. We apologise for any inconvenience this may have caused you and your teams.

Posted Feb 20, 2023 - 17:44 UTC

Monitoring

Response times are now back to a normal level. We are currently monitoring system performance and checking our logs and metrics to further understand the root cause.

Posted Feb 20, 2023 - 17:09 UTC

Update

We are continuing to investigate this issue.

Posted Feb 20, 2023 - 17:05 UTC

Investigating

We are currently investigating reports of timeouts and slow response times on our US cluster.

Posted Feb 20, 2023 - 16:54 UTC

This incident affected: Region: US East (Web Application, API).