We have now completed the maintenance required to resolve this issue. We apologise for any inconvenience that this may have caused.
Posted Jan 10, 2023 - 03:10 UTC
Update
We are currently implementing the fix for the performance issues we've experienced. ETA to complete is 03:00 GMT
We apologise for the increased amount of time taken to deploy this change.
This only affects our EU cluster
Posted Jan 10, 2023 - 01:00 UTC
Identified
We have identified the issue and will perform essential maintenance early Tuesday morning (10/01) at 01:00 GMT. During the maintenance window, EvaluAgent will be inaccessible for approximately 1 hour. We appreciate your patience and understanding.
This only affects our EU cluster.
Posted Jan 09, 2023 - 17:00 UTC
Investigating
We are aware that some customers may be experiencing some levels of slowness on the EU cluster. This is being investigated as a priority issue. Please return to this status page for further updates.
Posted Jan 09, 2023 - 11:00 UTC
This incident affected: Region: EU (Web Application).