Performance Issues on EU Cluster

Incident Report for EvaluAgent

Resolved

A fix to resolve the degraded performance on the EU Cluster has been fully deployed and we will continue to monitor the systems. Thank you for your continued patience whilst this issue was investigated and resolved.
Posted May 11, 2023 - 12:26 UTC

Monitoring

Thank you for your patience whilst the performance issues on the EU Cluster was investigated. The system issue has now been resolved and all functions have returned to normal operation level. We will continue to monitor the systems.
Posted May 11, 2023 - 11:38 UTC

Identified

We have now identified the cause of the issue relating to degraded performance on the EU Cluster. A fix for this is currently being deployed and will be confirmed once fully released. Thank you for your continued patience whilst this issue was investigated.
Posted May 11, 2023 - 11:32 UTC

Investigating

We are currently investigating degraded performance on the EU Cluster as a high priority.
Please refer back to this status page for further updates.
Posted May 11, 2023 - 10:50 UTC
This incident affected: Region: EU (Web Application).